Jessica’s Fair Shot Journey

When Jessica first started on her Fair Shot journey in our 2nd cohort, she was predominantly non-verbal so we adapted the till station so that she could take orders without having to chat to customers.

Over the course of a year, Jessica’s confidence began to blossom, and in time we worked together using scripts to start chatting to customers herself.

And oh, what a difference a year can make! Jessica is now known internally as our resident chatterbox, constantly updating us all with upcoming dates.

As for customer service, Jessica can now confidently serve on the till using an expanded script and knows best practices of how to gather another member of the team's attention to answer those challenging questions.

We’re so proud to be share that Jessica is now working as a Runner for the iconic J. Sheekey, a renowned seafood restaurant located in the heart of Theatreland. Jessica’s role will include preparing the front house in the morning until she gets comfortable with other tasks such as serving customers and owning the coffee station!

Jessica's journey reminds us that transformation knows no bounds, and with time and the right environment we can all excel. We can't wait to see Jessica continue to thrive, bringing her inspiring positivity to the world of hospitality at J. Sheekey.